10 ChatGPT Prompts To Write SaaS User Onboarding Emails

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User onboarding is your golden ticket to customer engagement. It’s your first handshake, your welcome mat, your initial “hello”. But, we all know the phrase “You never get a second chance to make a first impression,” so it’s crucial to nail this interaction with your customers.

Well, breathe easy, SaaS founders. You don’t need to struggle with the perfect wording anymore.

We’ve got a new sidekick in town, and it’s called ChatGPT. This AI-powered tool can whip up almost engaging emails that you can tweak to make your users feel right at home. Now, the key to unlocking ChatGPT’s full potential lies in crafting effective prompts.

And that’s why we’ve curated a series of 10 reusable prompt templates you can use to draft the perfect onboarding email.

10 ChatGPT Prompts For Writing An Onboarding Email

1. Roll Out the Welcome Mat

Start off by inviting ChatGPT to “Draft an engaging opening paragraph for an onboarding email for a SaaS product named {{product_name}}, highlighting its main features such as {{feature_1}}, {{feature_2}}, and {{feature_3}}.”

2. Light the Path

Now it’s time for the meat of the email. Ask ChatGPT to “Create a step-by-step guide for a new user to get started with {{product_name}}.” This way, you’re ensuring your user doesn’t get lost in the maze.

3. Offer the Solution

Our third prompt is all about addressing user pain points: “Write a paragraph explaining how {{product_name}} can solve common problems such as {{problem_1}} and {{problem_2}} or enhance productivity in ways like {{benefit_1}} and {{benefit_2}}.”

4. Extend the Invitation

Next, let’s invite users to learn more: “Develop an invitation for users to join an upcoming webinar or tutorial session about {{product_name}} happening on {{date_and_time}}.”

5. Introduce the Lifelines

Your users need to know you’re there for them. So, “Craft a section that introduces our customer support resources for {{product_name}}, including live chat, FAQs, and guides.”

6. Connect on Social Media

If you share every product update on social media, it only makes sense to encourage users to connect with you there. Ask ChatGT to “Generate a paragraph encouraging users to follow us on social platforms like {{social_media_1}}, {{social_media_2}}, and {{social_media_3}} for the latest updates and features of {{product_name}}.”

7. Showcase the Premium

The seventh prompt is your chance to upsell: “Construct a persuasive message promoting our premium features for {{product_name}} such as {{premium_feature_1}} and {{premium_feature_2}}, and the benefits of upgrading.”

8. Express Gratitude

Remember to appreciate your users: “Draft a closing paragraph expressing gratitude for the user’s decision to use {{product_name}} and offering assistance for any queries or concerns.”

9. Add a Cherry on Top

A P.S. can do wonders. So, “Write a P.S. section for the email highlighting a unique feature or benefit of {{product_name}} that wasn’t covered in the main body of the email.”

10. The Grand Entrance

Last, but not least, make a grand entrance with a compelling subject line. Simply ask ChatGPT to “Generate compelling subject line options for this user onboarding email for {{product_name}}.”

And voila! You’ve just transformed ChatGPT into your very own email copywriter. Now, you can craft user onboarding emails without wasting your time looking at a blank canvas for hours.

How to Save These Prompts?

Now before you start impressing your new users with smack-accurate emails. We have something for you. 

To ensure you always retain these precious prompts, use the Prompt Manager Chrome extension. Prompt Manager allows you to save, organize, and access your favorite prompts anytime, anywhere with a single click. Try it out now.

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