Glossary

As a B2B SaaS startup, you tend to use various KPIs to rightfully measure your company’s success. Two important (yet overlooked) metrics are Net Dollar Retention (NDR) and Net Revenue Retention (NRR).  While both these terms are used interchangeably, there are slight differences between the two that are crucial to note. What Does Net Dollar […]

A changelog is a place where software companies share updates about their product. In a way, it helps to track the growth of the software and keeps customers informed about new changes at the same time. Changelogs are different from release notes. Release notes are equipped with detailed information about new features and changes but […]

Feature adoption is the process of users discovering, embracing, and integrating new features into their daily workflows. It’s a big deal because, without it, even the most revolutionary features would go unnoticed, like a tree falling in the forest with no one to hear it. To make sure that doesn’t happen, we measure feature adoption […]

You may have come across ‘Revenue waterfall’ a few times in your sales and finance departments. But what the heck does it mean? When you first hear the term, you’d think it sounded like something straight out of a financial horror movie. You know, all the numbers are dripping red, and everyone’s screaming because they’re […]

Price is crucial for enterprise customers in choosing who they buy a product from. As a result, some enterprise SaaS businesses play ‘the losing game.’ They bid with the lowest price to entice customers, which also means cutting corners to make their product and accompanying services cheaper. This might include hiring less experienced staff, or […]