Glossary


9 Best Practices for a Successful SaaS Changelog

9 Best Practices for a Successful SaaS Changelog

Changelogs have become vital engagement tools for SaaS products. However, many companies have not realized their value and don’t put enough effort into keeping a good changelog. Sound familiar? You can change that with these best practices for keeping a successful changelog. 9 Best practices for keeping a successful changelog #1 Make it easy to […]
Net Dollar Retention (NDR) vs. Net Revenue Retention (NRR)

Net Dollar Retention (NDR) vs. Net Revenue Retention (NRR)

As a B2B SaaS startup, you tend to use various KPIs to rightfully measure your company’s success. Two important (yet overlooked) metrics are Net Dollar Retention (NDR) and Net Revenue Retention (NRR).  While both these terms are used interchangeably, there are slight differences between the two that are crucial to note. What Does Net Dollar […]
What is a Changelog and what are Its Benefits?

What is a Changelog and what are Its Benefits?

A changelog is a place where software companies share updates about their product. In a way, it helps to track the growth of the software and keeps customers informed about new changes at the same time. Changelogs are different from release notes. Release notes are equipped with detailed information about new features and changes but […]
What is Feature Adoption in SaaS?

What is Feature Adoption in SaaS?

Feature adoption is the process of users discovering, embracing, and integrating new features into their daily workflows. It’s a big deal because, without it, even the most revolutionary features would go unnoticed, like a tree falling in the forest with no one to hear it. To make sure that doesn’t happen, we measure feature adoption […]
How A SaaS Revenue Waterfall Helps Your Business

How A SaaS Revenue Waterfall Helps Your Business

You may have come across ‘Revenue waterfall’ a few times in your sales and finance departments. But what the heck does it mean? When you first hear the term, you’d think it sounded like something straight out of a financial horror movie. You know, all the numbers are dripping red, and everyone’s screaming because they’re […]