Newsletters

Bernard Huang is the co-founder of Clearscope, a leading SEO content optimization platform that helps increase search traffic at companies like Adobe, IBM, and HubSpot.  Before that, Bernard started Mushi Labs, an SEO agency that worked with dozens of high-growth startups like Biteable and DoorDash.  This week we spent 30+ hours going through all of […]

Ali Rayl has been with Slack from its beginning, working her way up to becoming their VP of Customer Experience. She helped Slack grow to more than 200,000 paying customers until Salesforce acquired it for $27 billion in 2021. In The SaaS Operator newsletter from 8 August 2023 you’ll learn: When we hear “customer support” we usually […]

Rob is the brain behind Drip, MicroConf, and TinySeed, an accelerator for bootstrapped SaaS startups. He’s a startup founder with multiple exits and an investor in more than 125 companies. In today’s email, you’ll learn: 🚀 4 “unfair advantages” for super-fast growth Rob has launched 5+ SaaS products but he noticed that only one was […]

Elena is a PLG badass. She led growth at Miro, Survey Monkey, and Amplitude and has advised companies like Krisp and Veed.io. During her time as VP of Growth at SurveyMonkey, Elena’s magic touch catapulted the company’s user base to a staggering 60 million with more than 600,000 paying users! This newsletter issue is all […]

In The SaaS Operator newsletter from 28 March 2023 you will learn: SaaS pricing insights from Patrick Campbell, a bootstrapper with a recent $200m exit. We researched his social media and podcast appearances to find his best actionable insights including: Pricing your SaaS can be difficult but it’s also the biggest growth lever you can pull […]