Newsletters

Des Traynor is one of the best product thinkers in SaaS. He is the co-founder and product brain behind Intercom. Since it launched in 2011, Intercom has exploded, reaching over 30,000 customers and raising a whopping $240 million in funding. It was last valued at nearly $10 billion. In this week’s newsletter, we dug up the strategies Des used to turn Intercom into a billion-dollar company. […]

This week’s veteran is Steli Efti. The YCombinator alum co-founded Elastic Sales, one of the first sales-as-a-service businesses, where they handled sales for over 100 startups. While running Elastic Sales, Steli and his team built an internal tool to close even more deals for the startups they worked with as the CRMs out there didn’t […]

Dave Gerhardt was the Chief Brand Officer at Drift – now a unicorn company – and CMO at popular e-commerce marketing platform Privy. As a SaaS growth expert, Dave now spends his time at his own company, Exit Five, where he helps B2B founders with strategies to build solid and lasting company brands. We dug deep to […]

In the SaaS Operator newsletter from 28 March 2023: We did a 25-hour deep dive into every juicy insight Janz has ever tossed out into the founders’ community. Now we’re serving up his most actionable tips for growing and scaling SaaS startups. Here’s what you’ll learn: The 5 Animals Framework Christoph Janz is a big name in the SaaS community. His famous “5 […]

In The SaaS Operator newsletter from 4 April 2023 you will learn: Year by year, it’s getting harder for SaaS companies to get their customers’ attention. Gone are the days when paying for ads and publishing some blog posts were enough to attract buyers. As these traditional channels become less effective, companies are now turning to more sophisticated […]